Effective Date: 8/24/2025
Company Name: HQP Production
Website: https://hqpproduction.com/
At HQP Production (“we,” “our,” “us”), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our parcel fulfilment services.
1) Information We Collect
When you interact with our website or services, we may collect:
- Contact Details: first name, last name, email address, and cell phone number (via our website form).
- Technical & Usage Data: IP address, browser type, device information, pages viewed, and referring pages (used for analytics and performance).
2) How We Use Your Information
- To provide, operate, and improve our parcel fulfilment services.
- To respond to inquiries and provide customer support.
- To send service-related communications and, with your consent where required, marketing updates.
- To maintain website functionality, security, and performance.
- To comply with applicable laws and enforce our terms.
4) Data Security
We implement industry-standard technical and organizational measures to protect your information. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
5) Data Retention
We retain personal information only for as long as necessary to provide services, meet legal obligations, resolve disputes, and enforce agreements.
6) Your Rights
Depending on your location and applicable law, you may have the right to:
- Access, correct, or delete your personal information.
- Object to or restrict certain processing.
- Withdraw consent for marketing communications.
- Request a copy of your data in a portable format.
To exercise these rights, contact us at [contact@hqpproduction.com]. We may need to verify your identity before fulfilling requests.
State & International Notices (If Applicable)
California Residents (CCPA/CPRA): You may have additional rights, including the right to know, delete, and correct personal information. We do not “sell” personal information as defined by the CCPA/CPRA. To submit a request, email us at [contact@hqpproduction.com].
EEA/UK (GDPR): If you are located in the EEA/UK, our lawful bases may include consent, contract performance, legitimate interests, legal obligations, and vital interests. You may also lodge a complaint with your local supervisory authority.